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Discussions and comments

The cornerstone of communication is a discussion in Freelo. It is made up of comments. Comments are the main entity in which you can write assignments and attach files. Most of the activities and notifications are based on comments.

You can add a comment when creating a task while commenting on a detail of a task or in project notes.

Task description

Are you wondering how to never forget anything and always keep track of everything that’s of highest importance? Do you want to have one main field with the instructions for each task that can be edited by anyone (with the opportunity to see the history of changes) and allows your team to collaborate there? Use the task description

How to add a comment in the discussion

Click on any task name and scroll down to the text editor. Type your comment, add files or pictures, and press Save.

Add your comment in text form and confirm via Save.
Add your comment in text form and confirm via Save.

Next to the Save button is an arrow icon where you have more options for saving the comment. In one step you can save a comment and finish the sub/task > Save & Complete task. Or you can set a reminder when saving a comment > Save & Remind.

Apart from the normal text formatting, you can change the color or highlight the text to make your comment more readable. Other formatting options are adding a bullet point, empty space, numeration, or quotation. Newly available is a screen and voice recording, or attaching a file.

Example of a discussion in Freelo.
Example of a discussion in Freelo.

Emojis are a great way to highlight part of the text. Check how to display the emoji panel and choose from tens of emojis.

Quick discussion view

Thanks to the keyboard shortcut mouse over the task + Q you can open the modal window. It displays the task discussion. That way, you can add a new comment and not leave the original page.

Overview of the discussion in Freelo.
Overview of the discussion in Freelo.

Also, you can open the window by clicking on the “bubble” next to the task text.

How to show the detail of the task.
How to show the detail of the task.

Discussion & Comment Features

  • The comment may contain formatted text and files.
    • Image files are displayed in large thumbnails.
    • Other files are displayed with an icon based on their type.
    • Play audio and video files directly in Freelo. No need to download formats such as MP4, MOV, AVI, WAV, or MP3.
    • The maximum size of the attached file is 100MB.
    • Click on the file and start downloading.
  • Reply to a comment – mark the particular text, a button Reply appears and you can reply in the comment form.
  • You can create a new task or subtask from a comment, where the full text of the comment, files, and links is kept. Just select the project and the To-Do list where the task will be placed. You can find the option in the three-dot menu > Create a sub/task from a comment.
This is how you create a sub/task from comment.
This is how you create a subtask from comment.

There are many ways how to create a task in Freelo. Apart from them, you can also use the Quick add function using a shortcut “/” and create a task directly whilst writing a comment or a task description.

Sorting discussions

In Freelo, you can sort the discussion by newest or oldest first. Just click the filter above the top comment in the discussion.

You can also change the order of comments within a discussion, individual note, link, or file.

Location of comment sorting filter
How to sort comments in a discussion thread.


Discussion view

If you want to save time scrolling to the newest comment, you can use the function under the three-dot menu which will always take you to the most recent comment it the discussion thread.

Comment preference settings
Comment preference settings.

Editing and deleting a comment

  • You can delete your own comment within 15 minutes after posting it. After that, it is not possible.
  • You can edit your own comment at any time – if you wish, you can notify other users of a comment edit.
Select if you want to notify anyone of a comment edit.
Select if you want to notify anyone of a comment edit.
Notification of a comment edit.
Notification of a comment edit.
How to edit your comment
How to edit your comment
  • Everyone can see the history of previous versions. In this history, you will also find all the files that have been added to the comment and you can download them again.
Use one-time mentions via @UserName

You can use @mention directly when you write. This is a one-time notification to anyone who has access to a project or task. It is good if you want to say one thing to someone else, who does not follow the future discussion. Mention the whole team via @project.

Reacting to comments

Thanks to thumbs up you can “tell” other users I’ve read this or I agree with this. It can be used for letting other people know you agree with their proposal. The author of the comment is notified about each new like if they have enabled notifications.

This is how you like a comment.
This is how you like a comment.

Apart from liking comments, you can also express your opinion using emojis or short text.

To do so, simply click Add an extended response, pick an appropriate emoji or enter a short text and save by clicking the small green plus button (Add).

Reacting to a comment in Freelo.
Reacting to a comment in Freelo.

If you add a reaction to a comment, the chosen emoji will be directly shown together with the notification to the person who receives it.

Notification about a reaction to a comment.
Notification about a reaction to a comment.

You can remove this reaction at any point in the future by clicking on it.

Remove your reaction.
Remove your reaction.

Reply to the discussion via email

Set up email notifications and easily respond to the discussion directly from your email.

🔥 TIP: It is a perfect solution for quick reactions from your mobile.

Example of e-mail notification and how to reply.
Example of email notification and how to reply.
TIP: Attach the files

You can also attach a file and mail it to Freelo. Your email signature or the history of the entire email conversation will be hidden.

Poll in discussion

In comments, you can create polls. Type the question as the name of the task. Options add a particular comment. Your team can vote via likes – thumbs up.

Example how to use discussion for voting.
Example of using the discussion for voting.
Updated on 18.6.2024
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