When you assign a task to someone it means, you want the user to solve it or at least start working on it. The solver can be changed anytime, but it is always one person at the time.
The assigned solver is responsible for the task.
There are smart subtasks, which can be also assigned to users. It allows you to divide the activities for more solvers and tick off the subtasks step by step.
Once the user is assigned to a task then automatically receives notifications. For example when someone else comments the task, changes a deadline or likes your comment. E-mail notifications are optional and you can set them up as you like in your profile Settings.
There are few ways to assign a task. So let’s have a look at them.
How to assign a solver
When creating a new task
When creating a new task, go to the section Assigned to and select the user. It may be only one solver at the time. Click Save.
Tasks without a solver are forgotten very often. You should always assign someone, who is the most competent person to complete or move the task forward.
When adding a comment
The most common activity over every task is adding comments in the discussions. You can add comments and change the solver at once. Type your comment and in the section Task is assigned to… change the user. Confirm via Save button.
Via keyboard shortcut
Thanks to keyboard shortcuts you can quickly assign a task or subtask to yourself. Place the mouse over the sub/task and press M. Use the same shortcut in case you want to remove yourself as a solver.
On project detail
Go to the project or To-Do list in detail. Place the mouse over the task and click Assign/Due… and select the solver or due date directly.
You can quickly edit the name, assignment to the user and due date of the task via modal window. Use the keyboard shortcut “mouse over the task + E” and go ahead!
Kanban view
In case you prefer a kanban board/column view for projects, then set up the solver via pencil icon.
Tasks without a solver are forgotten very often. To prevent that situation you should always assign a solver who is the most capable to move the task forward.
Set up a solver for tasks in bulk
In particular To-Do list you can set up a solver for all the tasks at once. Place the mouse over the To-Do list and click the pencil icon.
In editing form you can rename the To-Do list, set up deadlines for all tasks at once or solve for all existing tasks.
The option Assign all tasks also assigns all the subtasks to a particular solver.
Default task solver in the To-Do list
In case the task solver in the To-Do list is the same person, you can set the user as a default solver of those tasks. The user is assigned automatically to all new tasks. It is a great feature when creating tasks from email.
On the left from To-Do list name is three-dot menu > Set up followers and solvers…
In the following form select section Default task solver and choose the user, who is solving all the tasks in To-Do list. Confirm via Save.
